Order Status

By clicking the order status link at the top of the page, you can easily check on the status of your order. You may use either your order number and last name or simply sign in to your account to view your order. Please allow up to an hour after placing your order for your order to be processed before checking its status.

Send an E-mail

Yes. Click here to send our customer service professionals a message. We should get back to you within 24 hours depending on the research required to respond. Please include your order number if your question relates to a previously placed order.

Shipping Rates

Shipping Policy

Shipping & Handling costs are based on the total order value before tax:

Please add $4.00 for deliveries to AK, GU, HI, PR and VI

In order to better serve you, we have three shipping methods - Standard, Express and Super Express. Orders normally leave our warehouse within 72 hours from order placement and can only be shipped to the US, its possessions and APO & FPO addresses. Please note that these policies only apply to items that are in-stock in our warehouse - not to those which are shipped directly from the manufacturer (drop shipment).

Standard Delivery

Delivery within the continental US usually takes up to 2 weeks after leaving our warehouse. For deliveries outside the continental US allow 4-6 weeks after they leave our warehouse.

Express Delivery

Delivery within the continental US usually takes up to 3-4 business days after leaving our warehouse. For deliveries outside the continental US allow 5-7 business days after they leave our warehouse. A charge of $8.75 will be added to our normal Postage and Handling cost for items under 10 pounds. Some large items are excluded. Express Delivery is not available on drop-ship items (shipped directly from the manufacturer).

Super Express Delivery

Please place your order by 11am EST using Super Express to receive delivery by the next business day. An additional $29.95 will be applied to your order total. (Heavier orders and/or larger items may incur additional charges)

Easy Returns

Orders will come with an enclosed packing slip and a return shipping label. Simply follow the instructions on the back of the packing slip. If you no longer have your packing slip, just return the merchandise, enclosing your name, address, and phone number, and we will promptly refund your purchase with no questions asked.

Forms of Payment

We accept Visa, Mastercard, Discover and American Express.

If you would rather pay by personal check, simply total your order using our on-line shopping cart or our Print an Order Form feature, print it out and mail it to:

Carol Wright Gifts
P.O. Box 7823
Edison, NJ 08818-7823

Change Personal Info

If you are a registered member, you can click here to access all of your personal information, or you can call our customer care specialists at 1-402-464-6116.

Canceling an Order

You can contact customer service Monday through Friday, 8:00AM to 10:00PM EST and Saturday 9:00AM to 5:00PM EST. You can also send us an email at cwsupport@carolwrightgifts.com. Be sure to include your order number or your complete name and address.

100% Guarantee

If for any reason you are not 100% satisfied with a product, you may return it for a prompt refund.

How to Register

Registration is quick and simple and has many benefits. Simply click Register above and follow the easy instructions.

There are three ways to shop our website: 1) Browse our Categories - Click on the categories and sub-categories to find items you are looking for; 2) Search - Enter a key word or phrase in our search box; 3) Catalog Quick Order - if you would like to place an order from one of our catalogs, simply click on the "Catalog Quick Shop" button on the bottom of the screen. Once you find an item you like, you may add it to your on-line shopping cart. When you are finished shopping, simply click "check out" to complete your order.

Sales Tax

We are required to charge sales tax in Nebraska, New Jersey, New York, and Ohio. Sales Tax will be correctly calculated when using our on-line shopping cart.

Out-of-Stock Items

If some of the items in your order are temporarily out of stock, we will ship them as soon as they become available. If you cannot wait, you may cancel the items from your order at anytime before it is shipped and receive a full refund. Simply send an e-mail to Customer Service and include your order number.

Credit Card Security

Our secure server protects all pages that ask you for personal information using state-of-the-art Secure Sockets Layer (SSL) encryption.

We also use the latest firewall technology to ensure your information remains secure.

Secure pages will be indicated in most browsers by a lock icon at the bottom of the window. This icon should be visible on any web page that asks for your personal information.

The Carol Wright Gifts website is a VeriSign Secure Site. For further assurance that our site and your personal information is secure, please click on the VeriSign logo found throughout our site to be taken to the VeriSign website. Or visit www.verisign.com

International Orders

Unfortunately, at this time we can only ship orders to the USA, its possessions and APO & FPO addresses.

Search Feature

You can search our entire online store using keywords, product names, descriptions or item numbers. Click the Arrow button once you've entered the search criteria. If your search produces no results, our search engine was not able to find any exact matches for the keywords or product number entered. Check your spelling, and/or try to broaden the keywords for better results.

E-Mail Sign Up

Our very popular e-mail program is full of sale events and more… It's easy to sign-up for, it's free, and you can always unsubscribe if you no longer want to receive them. Click here to sign-up.

Request a Catalog

Yes - it's easy. Click here to receive our latest catalog in about 10 business days.

Below is our general ladies sizing chart. These sizes are not necessarily applicable to all our apparel, sizing may vary.

Order From a Catalog

If you would like to place an order from one of our catalogs, simply click on our newly enhanced "Catalog Quick Shop" button. Enter an item number in the empty field and it will be added to your on-line shopping cart. To help us better serve you, you will be asked to also enter the keycode from the back of your catalog. When you are finished shopping, simply click "Check Out" to complete your order. Click here to use this feature.

Print an Order Form

You can print out our order form in Adobe Acrobat (.pdf) or right from your browser and then either phone or mail in your order. Click here to use this feature.

Dr. Leonard's Healthcare

Want to visit America's leading Discount Healthcare products catalog website? Click here to visit our partner, Dr. Leonard's Healthcare where you can shop or request a catalog.

Saved Shopping Cart

For your convenience, we save your shopping cart until your next visit. Like this you won't have to browse our site again to find all those things you were thinking of buying!

Our Affiliate Program

Did you know that if you have a website and you refer a sale to us, you can earn 8% of that sale as a commission? It called our Affiliate Program. Click here for the exciting details.

Reservation Rewards

What is Reservation Rewards?

Reservation Rewards is a leading online savings program that allows its members to save up to 50% on dining, entertainment, movie tickets, and much more.

Are Carol Wright Gifts and Reservation Rewards the same company?

Reservation Rewards and Carol Wright Gifts are not the same company. Reservation Rewards is owned by Webloyalty, a leading online marketing company that is based in Norwalk, CT. Webloyalty owns and operates a broad range of membership programs like Reservation Rewards, which are offered to consumers through partner companies such as Carol Wright Gifts.

How do I contact Reservation Rewards?

Contact information for Reservation Rewards can be found at www.webloyaltysupport.com/webloyaltycustomerservice.html or by calling 1-800-732-7031 or emailing customerservice@webloyalty.com.

How did/do I become a member of Reservation Rewards?

A Reservation Rewards membership was offered to you following an online purchase at Carol Wright Gifts.com. Once your purchase was complete, you were given an opportunity to save money with Reservation Rewards. After accepting the Terms & Conditions by undertaking several affirmative steps, including entering your email address, you were enrolled in the Reservation Rewards online savings program.

What kind of savings can I expect from Reservation Rewards?

Reservation Rewards has a varied selection of travel, dining and entertainment discounts, such as:

• Up to 50% off at participating restaurants
• $5 discount movie tickets
• Sizeable savings at participating theme parks, museums, zoos and more
• 24-hour roadside assistance
• Plus much, much more

Please visit www.reservationrewards.com for more information regarding available member benefits.

How do I access my Reservation Rewards membership?

You can access your Reservation Rewards membership in two ways: Either through the emails that have or will be sent to you or by logging into www.reservationrewards.com. When you first join the program, you are given a password, which you can change at any time. In the event that you forget your password, you can go to www.reservationrewards.com and click the "Forgot Password?" link.

How can I claim my Cash Back Incentive through Reservation Rewards?

Upon joining Reservation Rewards, you were likely offered an incentive in exchange for trying the program. You can claim your cash back incentive by visiting www.reservationrewards.com and follow the instructions under the cash back incentive reference on the homepage.

Can I cancel my Reservation Rewards membership if I'm not satisfied?

Cancelling your Reservation Rewards membership is easy. Just visit the Reservation Rewards website at www.reservationrewards and log in. You can also call Reservation Rewards at 1-800-732-7031, Monday-Friday 8 a.m. to 11 p.m. (Eastern time); Saturday: 9 a.m. to 6 p.m. (Eastern time); and Sunday: 9 a.m. to 5 p.m. (Eastern time) or email customerservice@webloyalty.com

What is Shopper Discounts & Rewards?

A leading online savings and discount program, Shopper Discounts & Rewards gives its members cash back rebates through our network of participating merchants in addition to protection benefits such as Delivery Guarantees and Extended Service Protection. Shopper Discounts & Rewards members can earn up to 25% cash back on their purchase at a variety of leading online stores.

Are Carol Wright Gifts.com and Shopper Discounts & Rewards the same company?

Carol Wright Gifts.com and Shopper Discounts & Rewards are not the same company. Webloyalty, an online marketing company, owns Shopper Discounts & Rewards. Carol Wright Gifts is a marketing partner of Shopper Discounts & Rewards.

How do I contact Shopper Discounts & Rewards?

Contact information for Shopper Discounts & Rewards can be found at www.webloyaltysupport.com/webloyaltycustomerservice.html or by calling 1-800-732-7031 or emailing customerservice@webloyalty.com.

How did I become a member of Shopper Discounts & Rewards?

A Shopper Discounts & Rewards membership was offered to you following an online purchase at Carol Wright Gifts.com. Once the Carol Wright Gifts purchase was complete, you were given an opportunity to save money with the online savings and discount program Shopper Discounts & Rewards. After accepting the Terms & Conditions by undertaking several affirmative steps, including submitting your email address, you were enrolled in the Shopper Discounts & Rewards online savings program.

What kind of savings can I expect from Shopper Discounts & Rewards?

Members are offered an array of online shopping savings and discounts through Shopper Discounts & Rewards, including:

• Cash Rebates at more than 500 online stores
• Cash Back Member Bonus each month
• Rebates average almost 10%--some surpass 25%
• Extended Service Protection

Please visit www.shopperdiscountsandrewards.com for more information regarding available member benefits.

How is Shopper Discounts & Rewards different from other online savings programs?

The program gives you cash back every time you shop within a network of over 500 leading online web sites. Your cash back is calculated automatically, and you receive a check in the mail with your cash back total every month, provided the savings are greater than $5. Additional benefits include Best Price Guarantee, Double Dipping (the ability to combine discount codes and cash back), plus Extended Service Protection.

How do I access my Shopper Discounts & Rewards membership?

You can access your Shopper Discounts & Rewards membership in a couple of ways. First, through the emails sent to you or by logging into the Shopper Discounts & Rewards website at www.shopperdiscountsandrewards.com. When you first joined the program, you were given a password which you can change at any time. In the event that you can't recall your password, please visit www.shopperdiscountsandrewards.com and click the "Forgot Password?" link.

How can I claim my Cash Back Incentive through Shopper Discounts & Rewards?

Upon joining Shopper Discounts & Rewards you were likely offered an incentive in exchange for trying our program. You can claim your cash back incentive by going to www.shopperdiscountsandrewards.com and following the instructions. The cash back incentive instructions are located under the cash back incentive reference on the homepage.

Can I cancel my Shopper Discounts & Rewards membership if I'm not satisfied?

Your Shopper Discounts & Rewards membership is easy to cancel. Simply visit the website at www.shopperdiscountsandrewards.com. You can also call Shopper Discounts & Rewards at 1-800-889-8776, Monday-Friday 8 a.m. to 11 p.m. (Eastern time);Saturday: 9 a.m. to 6 p.m. (Eastern time); and Sunday: 9 a.m. to 5 p.m. (Eastern time) or email customerservice@webloyalty.com.

FreeShipping.com FAQ's

What is FreeShipping.com?

FreeShipping.com is an online shopping service which offers its members access to benefits such as free shipping rebates, price protection for online purchases, free extended warranties, free return shipping rebates, online coupons and discount movie tickets.

What is the offer?

As a way of introducing FreeShipping.com, Carol Wright Gifts customers are offered an introductory cash-back rebate up to $15 on their current shipping charge or a straight $10 Cash Back for their purchase if they didn't pay a shipping charge. After signing up, the customer can take advantage of all the FreeShipping.com benefits, including saving up to $500 annually on shipping charges, including 12 future purchases at Carol Wright Gifts.

How do I get cash-back on the Carol Wright Gifts purchase I made when I joined?

When you sign up with FreeShipping.com, you'll receive a 'Welcome' e-mail which contains instructions on claiming that introductory rebate, along with information on the $45 in total 'bonus' rebates we offer (only for FS Rebates). There's also an icon with a link on the main page when you first log in.

How may I contact FreeShipping.com?

The fastest way to reach FreeShipping.com is via their e-mail address at customercare@FreeShipping.com. All questions are answered within 24 hours (usually within 4 hours). For billing inquiries, call 1-800-869-5597 for live assistance.

How much does the FreeShipping.com service cost?

All members start with a free 30-day trial in order to "try before they buy". Upon completion of the trial, a monthly fee is charged (currently $11.97 per month). Members may cancel either during the free trial, or any time after the trial has ended, in which case they will no longer be billed and they will stay active through the rest of their current term (month).

How are FreeShipping.com and Carol Wright Gifts related?

FreeShipping.com is a partner of Carol Wright Gifts and is a gateway to great offers! Carol Wright Gifts simply introduces FreeShipping.com's offer to its customers. Carol Wright Gifts does not share any customer information or credit card data with FreeShipping.com. Any personal information that FreeShipping.com collects has been provided exclusively by you, the customer.

Call Us Toll Free

To Place an Order, call 1-800-345-5866. For Customer Service, call 1-800-267-5750. We are open weekdays 8 a.m. to 10 p.m., EST and Saturdays 9 a.m. to 5 p.m. EST.

Send a Letter

Write to Us or Send Orders to Carol Wright Gifts, PO Box 7823, Edison NJ 08818-7823. Click here to Print an Order Form.

Send a Fax

Fax orders or questions to: 1-732-572-2118. Click here to Print an Order Form.